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Air Niugini Might Just Be An Airline To Take Notice Of

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We reckon, unless you lived in the regions this airline flies to, you wouldn’t have heard of an airline with over 40 years of flying behind it. The national airline of Papua New Guinea has always been seen as an airline not of choice, but necessity. However, things have changed for Air Niugini with an update to their international cabins, already released on their 767 fleet and being released on their 737 fleet shortly. Whilst still not the international quality you would expect of a legacy carrier, the airline has invested into a product that is now decent enough for their mid-long haul destinations.

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In economy of the planes, decorated by a beautiful tail-fin logo of the national bird “bird of Paradise”, the 767 standard 2 x 3 x 2 seating can be found, but now each seat features AVOD, and refreshed seats. We aren’t so sure about the grey and red combo, or the old style overhead bins, but it’s safe to say these seats with AVOD will keep you amused for your journey to mid-haul destinations such as Hong Kong (or rumoured to be announced, Auckland) But looking at these photos, try not to get yourself on the row in front of the emergency exit doors over the wing, as you’ll be sat right next to the toilet.

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The business class cabin is where the airline has invested most of their time, larger AVOD screens feature on all of the 28 seats, in a 2 x 1 x 2 seating arrangement. The middle seats, whilst solitary, are more likely to be knocked from passing footfall during the flight, as the cabin aisles are quite narrow. The seats are lie-flat, not fully flat, but still offer enough comfort for the shorter nature of the flights on the network. The cabin reminds us of a less stylish version of SIlverJet, the all premium airline that sadly become bankrupt.

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Most complaints of frequent travellers are the poor service levels and delays the airline suffers from (although we can’t vouch for this, none of the team here have had the pleasure of flying with them yet.) As long as the airline can get these potential issues in check, the airline may be an airline of choice in the near future, although strictly speaking their only real competition is all-prop airline Airlines PNG, which may be why they haven’t invested as heavily or successfully into their product as other pacific airlines such as Fiji Airways.

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Stick A Flake In It And Call It An Airline

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There are some airline names that we don’t ever really pretend to understand, such as Peach, Wizzair  or Mango Airlines, but this latest food stuff name really takes the biscuit. Vanilla Air, the low cost outfit of ANA (sitting alongside sister airline Peach) has just been launched, looking more like the logo of a fabric conditioner than an airline. It’s easy to criticise when speaking from outside the market, but even in Japan’s ever increasingly cool brand conscious image, this name and logo sadly lives up to it’s meaning.

Whilst the airline has yet to showcase their livery, you can most likely expect soft, cute and overly simple graphics to adorn the planes, and looking at the ‘lightness’ of the brand, expect a very white aircraft.

We don’t expect much from this brand, and from the press announcement, it seems even lower cost than Southwest or a certain Irish Airline, with the logo presented on a powerpoint slide show and some pieces of card in a very ‘vanilla’ coloured room.

“We chose vanilla as our brand name because it is popular and loved by everyone in the world,” the airline’s president Tomonori Ishii told reporters in Tokyo. “I think it is a very cute name.” From our perspective, the word ‘loved’ I think is perhaps a little overplayed, instead, the idea of Vanilla gives every one a shrug of their shoulders whilst sighing to themselves “Meh.” We hope for this brand’s sake, they decide to add some other flavours to help liven up their brand, when they announce more about the outfit later this year.


Marc Newson’s New Qantas A330 Seating

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Qantas A330 preview - Business Suite1 (artist impression)

We are great fans of Marc Newson and what he is achieving at Qantas with regards to design. The lounges in Sydney are spectacular (and won our Top 10 Lounges last year) and his attempts at pulling the fleet into the 21st century have been very successful. (perhaps in part due to the competition arisen from Virgin Australia)

So we weren’t surprised to see the latest business class and economy class seating for their A330 fleet to be comparable (if not better in some respects) to Virgin Australia’s A330. We take a closer look at what the new aircraft has to offer which will be rolled out at the end of 2014. (Check out our gallery at the bottom of the page for some high resolution images to get the full detail)

Business Class

Qantas A330 preview - Business Suite2 (artist impression)

Whilst the pictures here show in great clarity the brilliant seats, what they don’t show is the now fairly industry standard 1 x 2 x 1 fully flat bed seating arrangement, that is becoming fairly common around the world. The benefit of this seating configuration is whilst your toes might be like two bits of ham in a coffin, the rest of you gets plenty of space to relax, and more importantly, each seat gets aisle access, something that still bugs us over BA’s Club World seating arrangement.

What’s more, is in comparison to Virgin Australia (who still have some great advantages) Qantas have provided a fully flat bed, meaning you won’t lie up being strangled by your headphone cord in a small pile of pillows, creased shirts and duvets after a fairly questionable ‘good-nights-sleep’.

There are details we really like, such as a deep metal pocket to store iPads, laptops, magazines, books etc, which is exquisitely detailed, or the handle on the top of the seat, which is perfect for navigating yourself to the aisle when behind the seats, so as not to encroach on your private space. The fabrication choices, such as light wood veneer and deep burgundy fabrics and muted slate greys. One thing that isn’t so great, a 16″ screen, much smaller than some Asian carriers, which it will be competing against.

Economy Class

QFA330 preview - Economy Class 1 (artist impression)

Whilst we would be really happy to say this is an example of the legroom found on the A330 fleet, sadly, this is just for illustrational purposes. What you can see is a beautifully crafted pair of economy seats with great detailing, such as the red piping and metal tips to the arm rests, and even a power socket in between the seats, meaning a more robust seat for wear and tear. we also like the seat belts, which seem slimmer than those we are usually used to. Also expect an 11.1 inch screen, just about enough to feel like a big TV in your living room.

According to their press release, International Economy Class passengers will have a noticeable increase in overall comfort and legroom, with a streamlined under-seat design. Internationally-configured A330s will have foot-nets and multidirectional headrests (similar to the A380 product) plus an armrest that fits neatly between the seats when folded away.

Domestic Economy Class seats will be refreshed, with new cushions and more contemporary fabrics.

What about entertainment?
In addition to Panasonic inflight entertainment systems, all A330s will be fitted with Qantas’ Q-Streaming technology, which gives customers access to an extensive entertainment library streamed to tablet-style devices. New back of seat entertainment will be fitted to the international fleet (all cabins) and domestic Business Suites, increasing the amount of content from around 300 hours to over 1500 (similar to what is offered on our A380s). On the international fleet this is in addition to Qstreaming to your own device.

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Singapore Airlines Launch New Advertising Campaign

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We are great fans of an atmospheric advertising campaign, and whilst we love to see hard product in all it’s glory, it is seemingly a more becoming way to advertising the product you have by creating an emotional connection, something that can be quite challenging with a 70 ton piece of machinery.

Singapore Airlines have followed suit of Etihad, British Airways and even Malaysian Airlines, to create a ‘short film’ of inspiration rather than advertising the onboard experience, which shows through sound, sight and memory, a visual postcard of what the airline stands for. Quality and attention to detail. It is this subtlety that now becomes iconic in advertising campaigns, a moment of quiet showing finesse and respect, amongst a sea of loud and overtly ‘salesy’ advertising that we come to expect from our TV viewing globally.

The series of three one minute videos showcase Venice, Scotland and China, (although Singapore only fly to one of these destinations) to show the global extent they go to to bring you the best movies. Naturally the Singapore girl is the hero of these movies, and please don’t go thinking they send their cabin crew out to check the leather work on their seating; this is a purely captivating and conceptual vision of what the airline aims for.

Below is the making of film too, definitely worth a look!


Report: The LAX LHR Business Class comparison

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Starting our series of competitive routes around the world, we are breaking down the details of what each airline has to offer to help you find the perfect airline for you for your trip.

To start with, we are looking at Los Angeles to London Heathrow. In this post we are looking at the business class offerings from Virgin Atlantic, British Airways, Air New Zealand, American Airlines and United, that all fly the route direct. To make it easy we have highlighted our winners from each category in bold.

The Breakdown

Virgin Atlantic British Airways American Airlines United Airlines Air New Zealand
Seat Layout 45 seats in a 1 x 1 x 1 herringbone format all offering aisle access. Seats vary on aircraft type, but expect a mix of forward and rear facing seats in a 2 x 4 x 2 format, window seats having to climb over aisle seats to get out. 52 seats, 1 x 2 x 1 each with direct aisle access. Middle seats are great for flying with a companion Mix of 40 forward and rear facing seats in a 2 x 4 x 2 format. 44 seats in a 1 x 2 x 1 herringbone format, all offering aisle access
Seat Comfort
Recliner seat with tray table, storage compartments and ottoman. Seat back can be folded down and turned into a full bed with mattress Reclining seat and fold down ottoman that fully reclines into a bed. Folding down screens offer privacy, but aisle seats offer no protection against roaming trolleys Brand new seats, slightly angled away from the aisle to protect your space. Reclining chair turns into fully flat bed. Your feet will be positioned under the seat infront of you Slightly unorthadox seating arrangement with rows of forward and backward facing seats seperated by walls. Seats recline into a fully flat bed. Middle seats are fairly isolated from the aisle Recliner seat with tray table, storage compartments and ottoman. Seat back can be folded down and turned into a full bed with mattress
Seat Specs
6ft 7.5in long and 33in seat width(at the shoulders) 6ft 1in long and 25in seat width 6ft 6in long and 26in seat width 6ft 4in long and 20in seat width 6ft 7.5in long and 33in seat width(at the shoulders)
Inflight Entertainment
AVOD on a 10.4in screen, with constantly updated films and TV programs. In seat power at all seats AVOD on a 10.4in screen, with a good selection of new and older titles. In seat power at all seats A whopping 15.4in HD touchscreen with 700 hours of AVOD entertainment and in seat power to help you connect to their international wi-fi A lowly 150 hours of AVOD entertainment on a 15.4in touchscreen, so in seat power, which is provided, might be needed to keep you occupied AVOD on a 12.1in screen, good international selection. In seat power at all seats
Dining
Best of British, nothing to write home about, but consistantly good dishes, and served direct to your seat, dish by dish. Our tip is eat in the Clubhouse first. Good British food, but limited choices (constantly running out of options for those at the back of the cabin) and items served on a trolley. Lose the trolley and you are on to a winner. Typical American bistro dining, expect steak on every flight and heavy wines. But consistently good dining. A changing menu, with a few good options, but this is definitely airline food and isn’t the best element of the flight. The best offering of the five here. Light healthy choices and other heavier options, excellent Kiwi wines and lighter snacks too.
Extras
LHR Clubhouse will spoil you rotten, award winning for all the right reasons. Plan on a good few hours in here first. Good lounges and excellent connecting flights on either end, this is good for those wanting to fly Via London or LAX Good connections, curb-side check-ins and fairly decent lounges Not much to mention, expect a regular business class experience, with lounges and premium check in, but that’s pretty much it. Apart from the awesome safety videos? The only airline to still fly the whole way around the world.
Price
Based on flights 3 days apart booked one week in advance, staying a Saturday night.
£3,825 £6,321 £3,826 £6,516 £6,130
Frequency

Two flights per day Three flights per day (plus codeshare with American offering a further 1 flight) One flight per day One flight per day One flight per day
TheDesignair Score

8/10 7/10 8.5/10 5/10 8/10

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Whilst it is clear to see United is the inferior product here, and that’s in extras, seat and price (the most expensive option!) the other 4 are fairly close in product offering, each one offering an excellent product in their own right. Pick BA for frequency and consistency, Air New Zealand for dining, and Virgin Atlantic for all the little extras that add up to a lot. But American, with their brand new 777 product, that we reviewed on thedesignair recently, has sailed into the lead. Whilst they only have one flight a day, the new business class product is excellent, and as it’s where you spend the most time of your trip, the seat is perfect for a 10 hour plus flight.

Book now at www.aa.com


Air France Make Subtle Differences To Try And Make A Big Difference

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Air France has made a “Best&Beyond” promise to change it’s ways recently, shaking off some of the history it has steeped up over the years, and add a more contemporary ‘luxury’ feel to the airline. The French legacy carrier, like Lufthansa and British Airways, is fast becoming another bastion of European ‘luxury refined’ travel. Each vying for a piece of the luxury market, that is usually associated with either the Asian carriers such as Singapore Airlines and Malaysian, or Middle Eastern carriers, such as Qatar, Emirates, Etihad and Oman Air.

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Launching their latest inflight innovation, Air France’s ‘new’ economy and premium economy products ,which will be launched on their long haul fleet, are in short, improved versions of their current products, with small enhancements that will barely be noticed by infrequent fliers, but much appreciated by more regular fliers.

As showcased in their video, both classes feature from improvements in both the hard and soft products. We are quietly humbled by the offerings, which whilst on the surface may seem less than impressive, are actually improvements that will go a long way to helping passengers feel that little bit more pampered.

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Economy
In Economy class, there is a new fully-revised seat, with more legroom, a new “customised, patterned” seat cushion, more comfortable headrests and a wider tray table. The seat has been ergonomically-redesigned to guarantee optimum comfort. The seat also features new elements including a power socket and nifty features such as a headphones holder, even better, champagne service is now standard, usually reserved for premium economy cabins around the world.

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Premium Economy
Whilst the premium economy seat hasn’t really changed. In Premium Economy, more comfortable seat cushions and a multi-position footrest further enhance the original cabin class launched in 2009, living by the mantra ‘If it ain’t broke, don’t fix it’.

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And the rest…
The biggest changes however, are in the inflight entertainment offerings, large hi-def touch-screens offering hundreds of hours of entertainment will be a great relief to passengers usually huddled over trying to watch on the archaic little sub 10″ screens. From their press releases, the rest of the additions are exciting touches that will really help lift the airline.

The meal service has also been upgraded, with a second hot dish and a new gourmet offering (candies, ice-cream) to make the trip even more pleasant and enjoyable. Available on board since 1 September 2013, this new dining offer will be presented in eco-designed tableware designed by the Catalan designer Eugeni Quitllet.

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It is also nice to see families and particularly children are at the heart of Air France’s attentions. Organic produce adapted to the tastes of infants and young children, new tableware and a selection of new games (plane-shaped cutlery, pilot’s badge, colourings) ensure they enjoy the flight in a fun way. (We are in major love with the cutlery that turns into a slot-together plane)

As from summer 2014, Air France will gradually equip 44 Boeing 777 in its long-haul fleet with these new seats and inflight entertainment systems. In January 2014, the Company will unveil its future Business offer. In April 2014, the entire Best&Beyond project will be unveiled around the new La Première cabin.

Check out our hi-res image gallery below:-

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Flying with JetBlue Mint Doesn’t Need To Cost A Mint

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JETBLUE AIRWAYS MINT PRIVATE SUITE

JetBlue have announced the new price point for flying with the only private ‘suite’ between West-East Coast flights; Los Angeles and New York and San Francisco and New York. Starting at a mind bending $499 one way they have managed to surpass our expectations yet again with the costs being yet another reason to fly with the airline. We had a sneak peek at the cabin a few weeks back when they launched their video (below).

JETBLUE AIRWAYS MINT FRONT ROW

The competition is fierce with all major national carriers on the route trying to find their point of difference and fight for the heavy traffic between the three hubs. JetBlue’s latest press release states “JetBlue today shakes up the transcontinental premium market by introducing Mint, now available for sale. Mint will offer an unparalleled in-flight experience: the longest lie-flat beds in domestic business class and four private suites among the 16 Mint seats. To celebrate JetBlue’s new Mint service, fares are now on sale for $499 one way from New York (JFK) to Los Angeles (LAX) for travel between June 15 – the first day Mint flights will be in service – and June 18, 2014 – the end of JetBlue’s current schedule.”

Let’s break down the details direct from JetBlue, and to be honest, you may just be as impressed as we are. It’s time for us to book a ticket fast!

First-rate service with plenty of firsts
Mint will feature a pre-departure drink, followed by a cocktail and amuse-bouche once airborne. JetBlue, has partnered with the popular New York City-based restaurant Saxon + Parole to curate the onboard menu. Mint travelers will customize their meal by choosing among five “comfort food with a twist” offerings, served tapas-style (similar in concept to Hawaiian and Virgin America), followed by dessert. Fresh cappuccino and espresso made from the first purposely built cappuccino machine for a U.S. airline will be available throughout the flight.

“It is a dream come true to work with such an innovative company like JetBlue and curate part of the onboard Mint experience,” said Brad Farmerie, executive chef, Saxon + Parole. “Our vision from the very beginning was to create a truly memorable experience for the customer, and keep it in line with what is typical Saxon + Parole, food that is full of vibrant color and freshness, and resonates exciting and memorable flavors. My hope is that every JetBlue Mint customer will walk off the plane wondering why they have never had such a food experience in the air before.”

JetBlue will also be the only U.S. airline to offer customized men’s and women’s amenity kits from partner Birchbox, a global discovery retail company that offers consumers a personalized way to discover, learn about and purchase the best beauty and grooming products from prestigious brands. With an amenity kit designed specifically for JetBlue, loyal customers will receive new favorite products often as these unique kits will be changed several times throughout the year.

“We are longtime fans of JetBlue and its innovative approach to air travel,” said Katia Beauchamp, co-Founder and co-CEO of Birchbox. “We are thrilled to partner with JetBlue to bring our unique discovery experience to Mint customers. We are confident this first-of-its-kind inflight amenity experience will surprise and delight customers, leaving them relaxed and recharged.”

The Mint seat
JetBlue chose to fully customize the Mint seat, featuring:

  • Fully lie-flat beds up to 6′ 8″ (203cm), averaging the longest in the U.S. domestic business class market
  • The only private suites with closing doors in the American market, four on each flight
  • Seats up to 22.3″ wide, making them the widest seats on average in the U.S. domestic market
  • Air cushions with adjustable firmness
  • Massage function
  • 15-inch flat screen with up to 100 channels of DirecTV programming and 100+ channels of SiriusXM radio
  • Shoe storage
  • Dual 110 volt power outlets with two USB ports
  • “Wake me for service” indicator, allowing customers to customize their service needs

A refreshed core experience for economy passengers

JETBLUE AIRWAYS MARKETPLACE

JetBlue’s brand new Airbus A321 aircraft will also feature an enhanced core product, including a new world-class seat designed to maximize comfort, larger 10.1″ personal screens offering up to 100 channels of DirecTV programming and 100+ channels of SiriusXM radio, in-seat power outlets accessible to all customers and a drink holder. As a result of the new next-generation slimmer seat design, customers will enjoy even more living space and the most legroom in coach (e), as well as more comfort.

To add even more to the core experience on New York-Los Angeles/San Francisco flights, JetBlue created the marketplace for all new Airbus A321s, a self-serve station full of snacks, sodas and water for customers to enjoy at their convenience throughout the flight.

The airline’s A321 fleet will also offer free superfast Fly-Fi for all customers, JetBlue’s revolutionary in-air Wi-Fi.

Schedule
JetBlue’s flight #223, departing New York’s JFK Airport to Los Angeles International (LAX) at 9:30am on June 15, 2014, will be JetBlue’s first flight featuring the Mint experience. By fourth quarter 2014, all seven daily flights between JFK and LAX will offer Mint, as well as the enhanced core experience.

The Mint experience will be introduced on flights between JFK and San Francisco in the fourth quarter of 2014, with all five JFK-SFO flights offering Mint by the end of first quarter 2015.

There will be a dedicated sub-fleet of 11 brand new Airbus A321s initially used for the two core transcontinental routes, each featuring 16 lie-flat seats, four of which are private suites, and 143 JetBlue core experience seats. Additional markets are possible, based on customer response and demand for more service.


Thomas Cook Group Launch A New Brand Image

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Leisure travel operator, Thomas Cook, have launched their latest logo which will be rolled out throughout the group to unify its brands and market activity under one common symbol, the ‘Sunny Heart’. The ‘Sunny Heart’ is being rolled out from today, and will replace the current ‘Globe’ in the Group’s websites, international stores, the airline fleet (inclusive of German airline Condor) and throughout its headquarters and overseas offices. The essence of the new brand apparently captures who Thomas Cook is, and what it promises (according to their press release) – “a high tech, high touch experience across all customer touch points with an omni-channel approach.”

Harriet Green, Group CEO of Thomas Cook Group plc states “This isn’t just a rollout of a new logo, it’s about a promise. What we’re announcing today is a renewed promise to our customers, our people and suppliers. A promise that we’re putting them at the heart of our transformation it’s the essence of who we are.”

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Our verdict?
Whilst we don’t mind the heart element itself, we can’t help but feel this livery resembles the long lost love child of Icelandair and Vueling, were they ever to spawn an offspring airline. We do like the grey and yellow colours, and think we will see a lot more yellow in the air in the future (Being the new version of the predominately ’blue’ jets of the last 30 years) especially after Royal Brunei launched their new livery this year.

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Sadly the logo designs are very similar to that we would come to expect from an ‘affordable livery’ concept. Paint the tail, pure white body and simple logo at the front. Considering these jets form part of a package holiday environment normally, they have the ability to be a bit more free with their concept, and these designs, whilst smart, and very conservative are almost contrary to the ‘fun in the sun’ heart logo that the group has adopted.

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It’s not all negative. We do love the nacelle concept though, the blast of colour here especially when seen by passengers against a blue sky from inside the cabin, will no doubt be a striking sight.

Interestingly, we’ve added a pdf here of the history of the Thomas Cook logo, you’ll see how it progresses through the years. Whilst the older logo, against the blue backgrounds, was more in keeping with the original logo from 1880, this new logo, sits apart from its historical counterparts, and has in effect become more of a ‘widget’ that can be attached to so many of the groups secondary companies.

So what do you think? Do you “heart” this new look? Let us know!

 



Edelweiss Bring New Cabin Long-Haul Luxury

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Edelweiss last month announced the launch of its new cabin offerings that will be on it’s long haul A330 fleet as of end of May next year. Both the A330-300 and A330-200 will be refitted to offer a more state-of-the-art experience for it’s long haul operations, featuring a completely new business class cabin, economy cabin and an economy plus cabin (not to be confused with premium economy).

The airline is relatively unknown outside of Switzerland, as it’s a charter airline that flies mainly out of Zurich and Geneva Airport, and is wholly owned by Swiss International (which may explain the upgrade of the cabins, and the similarity to what is offered on Swiss) in a similar operation to KLM’s now no-longer operational (for passengers) Martinair.

We take a look at what appears to be a more than impressive cabin offering compared to other international charter airlines around the world.

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Business Class
In an expectant-but-welcome move the old reclining seats in the previous business class cabin have been replaced with the same seats found in Austrian, Brussels Airlines, Air Canada, Delta, Swiss to name but a few, offering a great amount of personal space for each seat, with each seat also benefiting from direct aisle access. At 22inches wide, the seat boasts a 2m long flat bed when extended with adjustable air cushions and massage function and an impressive 16″ touchscreen. Whilst the colours aren’t exactly screaming out at us in excitement, they are smart, and reserved, and won’t age too quickly.

The cabin class will feature all the standard extras expected for a business class fare including lounge access. Onboard, full meal services with drinks and champagne, along with 40+ on demand movies, 50+ TV shows and a host of music and games options. All perfect for starting your holiday and ending it with a little bit of extra luxury.

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Economy & Economy Plus
Whilst the seat is exactly the same in both of the classes (the only hard product difference being the seat pitch) expect a 2 x 4 x 2 seating arrangement, the decent width seats (almost 20″) offer a modicum of comfort on the long haul, and economy plus can enjoy 35″ seat pitch and free alcohol on the flight, the only noticeable difference from the economy seating with a 30″ seat pitch (perhaps a little bit tight on such a long flight) but the seats are fairly thin, trying to keep legroom to a maximum whilst watching a 9″ screen.

The new destinations
There are even more good reasons to fly with Edelweiss now, with the airline also announcing new destinations, including Las Vegas, Havana, Edinburgh, and a second flight to Tampa Bay. Now, when is our next holiday?….
www.edelweissair.ch/en/

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Cathay Launch Brand New Business Class Amenity Kits

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Cathay Pacificís newly launched Business Class male amenity kit for flights to Hong Kong

As part of Cathay Pacific‘s continued redevelopment and enhancement of their in-flight offering, the airline announced today the launch of their new business class amenity kit for flights to and from Hong Kong. In a move familiar around the world, the airline has partnered with a beauty house, this time featuring products from Jurlique, a renowned Australian natural skincare brand. Signature products such as Day Cream, Citrus Hand Cream and Lip Care Balm will be offered dependant on the flight and interestingly, the sex of the passenger. Also the direction of the flight alters the contents, with the Jurlique products changing dependant whether you travel to or from Hong Kong.

The airline has also continued their partnership with fashion brand agnès b., with whom Cathay Pacific has worked with since 2007. Cathay Pacific General Manager Product Toby Smith said: “We are very excited about this collaboration. Jurlique has been investing in natural skincare science for many years and we think they are a great fit with our brand and our desire to provide our passengers with the very best inflight experience.” This only reinforces why Cathay Pacific regularly feature in our Top 10 lists (and winning our Top 10 Business Classes for 2013)

Expect some familiar additions to the Jurlique products, the amenity kit also includes socks, an eyeshade, earplugs, a dental kit and a shoehorn (for male amenity kits only). We love the fact the disposable toothbrush and shoehorn are made mainly from corn starch and cellulose – biodegradable, recyclable materials that use fewer resources in the production process. We always salute an airline that thinks about the environment, no matter how small a difference.

Cathay Pacificís newly launched Business Class male amenity kit for flights from Hong Kong Cathay Pacificís newly launched Business Class male amenity kit for flights to Hong Kong Cathay Pacificís newly launched Business Class female amenity kit for flights to Hong Kong Cathay Pacificís newly launched Business Class female amenity kit for flights from Hong Kong

This new amenity kit sits brilliantly alongside the year old premium economy kits from G.O.D. which we covered on thedesignair.net last year, showcasing how the airline is constantly investing into it’s inflight products.

Do what we would do and book your business class trip on www.cathaypacific.com


Japan Airlines’ New Sky Suite II 767 Details Revealed

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Last May, Japan AIrlines announced the airline was renovating the airline’s 767 cabin for its international routes. The first route will be first introduced on flights between Tokyo (Narita) and Vancouver from December 09, 2013 and following this, flights between Tokyo (Narita) and Kuala Lumpur from January 2014.  The airline also plans to expand this new service onto other long-distance Southeast Asia and Honolulu routes.

According to Japan Airline’s press release, “Based on a theme of “Designed to evoke a ‘one-class higher’ feel”, the revamped aircraft boasts increased comfort and functionality. The fully-flat seats in Business Class (JAL SKY SUITE II) provide unobstructed aisle access for an undisturbed flight allowing maximum personal enjoyment and a soothing rest. Additionally, JAL SKY WIDER in Economy Class offers increased pitch and a slim-style seatback design resulting in approximately 10 cm (max.) more legroom than the present seat pitch.”

We take a closer look at the Sky Suite II to see what is on offer to compliment the 777 offering we looked at back in May.

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Business Class “Sky Suite II”
The seats may look familiar, and so they should, the British firm Zodiac have created seats for many of the leading international airlines. The 24 new JAL SKY SUITE II seats will feature on the updated Boeing 767, each designed to recline 180 degrees into 2m long fully flat beds. In addition, each seat in the 1-2-1 configuration provides unobstructed aisle access, something that is now becoming the standard requirement for business class seating.

Also featured with the new seats are flexible side table and exclusive storage space, providing passengers with an ideal in-flight space. A 15.4-inch touch-panel TV screen that is almost 1.5 times larger than the former and naturally each seat is now equipped with a USB port and a universal AC power outlet

We love these seats, and whilst a little cocoon like, the seats offer privacy, and convenience, and the seating configuration allows for passengers who want to travel by themselves, or with a partner.

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Economy Class “Sky Wider”
As we covered in our 777 report, the remarkable 34 inch seat pitch seat in a 2 x 3 x 2 seating configuration means an extra few inches in front, although doesn’t have the 2cms extra in width found in the 777 cabin. All 175 seats in the cabin have been created with space and comfort in mind. Pouches for your iPod or iPhone are in every seat, along with bottle holders. Then there are the 10.5 inch touchscreen monitors to keep you entertained, and ‘taste treats from the countryside’ which is the concept underlying JAL’s approach to serving Japan’s regional foods.

Business Class Business Class configuration Business Class fully flat bed 15 inch touchscreen TV in Business Class Economy Class seating Economy Class seat pitch Economy Class TV Economy Class Storage

Air New Zealand Do It Yet Again With Another Safety Video

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Betty White, Air New Zealand Flight Attendants Robert Broughton and Breone Lay

Our friends, and one of our favourite airlines, Air New Zealand are no stranger to producing safety videos, in fact they produce a new one with alarmingly increasing regularity. The latest, dubbed “Safety Old School Style” features America’s sweetheart comedienne Betty White and a cast of golden oldies. Past Air New Zealand safety video hits have included the Hobbit-themed ‘An Unexpected Briefing’, ‘Fit to Fly’ starring fitness guru Richard Simmons and more recently ‘The Bear Essentials’ featuring renowned television adventurer Bear Grylls.

Filmed entirely outside of New Zealand, the video does hint at promoting their North American destination, Los Angeles, and interestingly Betty White says she had been exploring opportunities to work with Air New Zealand for some time. “Air New Zealand has a global reputation for creating unique in-flight safety videos.  When the opportunity came up to be involved in this project, I couldn’t say no.  We had a lot of fun on set and I think we’ve shown that it doesn’t matter what age you are, it’s important to live life to the full,” says Betty.

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“Air New Zealand’s brand is all about liberating from the ordinary and our safety videos have proven a great way to showcase our unique personality to audiences of all ages around the world.  In Betty we found the perfect partner – she is renowned for being a little bit cheeky and with a career spanning 74 years, who better to learn survival tips from than the award-winning show business veteran?” says Air New Zealand Head of Global Brand Development Jodi Williams.

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We love the fact Air New Zealand constantly update their safety video, it’s a clever piece of marketing, and money well spent, as the airline has become synonymous with doing things a little differently. We are hoping to fly with them very soon, and aim to give you a full report on how they compete with their rivals. In the meantime, we may just put this video on loop… after all, who doesn’t love Betty?


Iberia Launch New Brand Logo & Livery

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Iberia, as we announced a few months back, has been toying with the idea of a new logo for a while, accidentally letting it slip on the nacelle of one of their airbus fleet, which generated a buzz on the net of the future look and feel. The new logo, which will feature first on an A330, along with new livery, has (no surprises here) been pieced together from a survey of 9,000 people. It’s definitely a case of design by committee, trying to please all and eventually (seemingly) pleasing none.

Iberia New Logo

The logotype, which appears bulbous to the eye, perhaps in a nod to the fact the curve of the plane makes text appear to ‘bulge’ toward the viewer, is safe, rounded capitals. Most likely in design 101 speak to showcase ‘authority, solidity, longevity’ due to the capital lettering and ‘a sense of warmth and care’ with the slight rounded edge.

Funnily enough check how this video above uses the ‘old logo’ to brand the video talking about the new logo, this lack of attention to detail, doesn’t go unnoticed. In what seems to be a fairly boring and familiar approach, the text and icon graphic, which is somewhat a mix of the American Airlines bird and the Avianca tail, along with the traditional open space fuselage approach of airlines such as sister company BA and their future step-brother American. Ok, so we understand the connection to the spanish flag, the ‘sweeping element’ associated to wind, flight and travel, but we were hoping for more. We stated that our heart sank when we saw the iconic previous design was fading away, and actually, looking at this design now it is fully launched, we actually can’t make an emotional connection to the livery design. It’s simple, safe, and sad to say, fairly boring. Somehow, lovingly and very quickly being dubbed the ‘fast-food wrapping’ airline of the skies on online forums.

The new livery, which has been dressed up with the usual press release fluff “Iberia’s new image both symbolises and contributes its own momentum to the transformation plan, which aims at reshaping the company into a strong, modern, competitive and trend-setting airline. The launch of the new logo and livery is timed to coincide with the first fruits of these efforts,” …. sorry what?! That doesn’t actually mean anything and isn’t actually backed up with any true core design ethos. Even Iberia’s CEO Luis Gallego noted that “it’s not just a matter of changing the company logo, but of bringing the new image to every corner of Iberia, so the change will be perceived in all our products and the service we provide to our customers.” Again, stating very little reason for the change apart from to lift the image of the airline. A problem that according to trip reports, stems from deep within the customer service ethos of the airline itself. Perhaps this livery change may only be skin deep. Sadly, Iberia, this isn’t a winner for us.

A full historical chart of Iberia's Logos over the years.

A full historical chart of Iberia’s Logos over the years.

The livery will be rolled out from November this year, along with areas within the company where the logo is used, there is a gradual replacement program to fully stamp out the older logo. In our bid to keep the old livery flying (at least in our memories), here’s a picture to keep you smiling just a little bit longer.

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When Green Really Does Become ‘Sexy’

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VirginAtlantica330

It’s fairly well considered that being ‘green’, no matter how it’s marketed isn’t really a sexy subject manner. However, our friends, Virgin Atlantic have actually made a step in the right direction in making the notion of being green a cool concept. Some interesting figures have just come out, whereby the airline has revealed that it saved an impressive 30 per cent in carbon dioxide on many of its flights last year, thanks to a $2 billion investment into its fleet upgrade programme.

How so? The airline has moved from an entirely four engine fleet of aircraft (losing the mantra of ’4 engines for long haul’) and has introduced 10 new twin engine Airbus 330-300s, each of which is around 30% more efficient on a per trip basis than the Airbus 340-600s they’ve replaced. The A340′s have been plagued by fuel burn issues, using a lot more fuel than originally estimated. The A340 fleet, whilst we are a great fan of them, are being phased out of service around the world, with the more reliable and economical A330 fleet taking their place.

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The A330 fleet for Virgin include the new cabin products including the new Upper Class Suite, which only aid to lift the image of Virgin Atlantic, keeping their inflight classes in all the cabins, from economy to premium economy and Upper Class a modern and ‘appealing’ product.

The figures are revealed in the airline’s 2013 Change is in the Air Sustainability Report, which covers the entry into service of the 10 new A330-300s during 2011 and 2012 – amounting to refreshing approximately a quarter of the fleet. The savings will be complemented in 2014 by the introduction of the Boeing 787-9, which are around 21 per cent more fuel efficient on a per trip basis than the aircraft they’ll replace. Sixteen 787-9s will join Virgin Atlantic in the coming years as Sir Richard Branson’s airline tracks towards its target of achieving 30% savings in carbon dioxide for every tonne of passengers and cargo flown by 2020, and looks to cement its reputation as one of the most sustainable airlines in the world.

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Other elements that Virgin have included in their fuel saving and ‘green’ scheme, include the replacement of the carts used onboard. By replacing their carts, Virgin aircraft are the equivalent of over 500 London buses lighter annually, saving about 8,000 tonnes of CO2 a year.

Virgin - Edinburgh

Virgin Atlantic’s new CEO Craig Kreeger says, “I want Virgin Atlantic to develop and grow, but I believe it is absolutely crucial that this growth happens in a sustainable way. I have already been struck by the passion of our teams in delivering this right across the business – it is very much aligned with our company brand values and is inspired by our people. I’m proud and excited to be leading this and I’m looking forward to working with our teams and continuing to push the boundaries in finding sustainable aviation solutions. We all want Virgin Atlantic to be a world leading airline in this area and will continue to work hard to deliver that.”

Remarkably, through complementary operational changes like the ones above, the airline is expecting to save as much as £20 million and close to 100,000 tonnes of CO2 a year within the next five years.


TheDesignAir Top 10 International First Classes Of 2013

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With our return to our monthly Top 10′s, this month we celebrate the launch of several new First Class cabins around the world. Have they made our Top 10 though? Interestingly, as our judges went through the offerings, it became apparent that ‘International First Class’ cabins have changed over the past few years, turning from a first class bed (something 10 years ago was only for the very exclusive) to what is now commonly a private space, usually with a suite doors to separate and provide privacy from other passengers. Technology now has reached a level where the IFE is fairly identical throughout the airlines, meaning the main differences can be found in seat comfort, service, dining and lounge options.

10. American Airlines

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Shaking off their dusty old image, American Airlines have adopted a strategy with its first class offering, that aligns it slightly differently than the rest of our Top 10 here. The seats, whilst still perhaps not as sleek or polished in their finish as the contenders here, have taken the liberty of creating a ‘business friendly’ product. This ethos means seats can be aligned and moved to face one and other for a meeting, or dining together. It is this innovative thinking that was commended by a few of our judges. Currently available on select 777′s, the seat also extends to a 6’6″ bed but lacks the privacy of other carriers. The lounge offerings still fall short on international standards too, but American are taking great leaps forward and we no doubt expect to see further improvements over the coming months, hopefully working to improve the quality of service onboard too.

9. Malaysia Airlines

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Malaysia Airlines launched its new first class suites last year (designed by Priestmangoode) when their A380 came into service. The A380′s feature a cabin on the lower deck of 8 suites. Each suite has a 26″ wide seat, personal Ottoman for guests, and shielded in a partial wall (with centre suites having an optional privacy screen raised or lowered) and a 23 inch widescreen TV. Here at thedesignair.net, the judges love the red leather finishes, wooden veneers and the black gloss finishes found in the suites, making for a very sophisticated product. Also, famously, the dining is excellent and service exceptional. What we don’t like (sadly) is the fact the suites are only available on the A380, and there are no plans to roll it out across the rest of the fleet.

8. Lufthansa 747 First

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Lufthansa, like many legacy carriers have opted to only have first class on certain routes, and certain plane types. The 747 First class cabin which is being refreshed on their 747-400 fleet, manage to provide perhaps the biggest level of opulence available. They have stuck to a mantra that a seat is good for sitting on and a bed is good for sleeping on, they have provided each passenger with both. In a cabin (in the Upper deck) only 8 seats provide a wealth of space and privacy. Whilst no bar onboard, the 17 inch screen, (even though smaller than most) still will provide a wealth of entertainment for the long flights, and failing that, the separate 2 metre long bed will no doubt keep you pampered as you sleep away the hours. We love the idea, although feel we would constantly feel restless not utilising both seats that we had paid for! What we think could be improved is the viewing angle for the TV when in bed, as the TV is only really geared for the seat position. Let’s also not forget their Frankfurt First Class terminal, which featured in our Top 10 lounges 2012.

7. British Airways

BA First Class

British Airways launched their first class suite a couple of years ago, in a bid to win back travellers with a new cabin interior across the board, originally timed to coincide with the entry of the 777-300ER into their fleet. Now also on the A380 (but not their 787) the first class cabin is a designers dream. Plush finishes, neutral colours and automated window blinds all combine to create a thoughtful, well executed environment, that warrants the cost of the tickets. These semi-private ‘pseudo suites’ are all angled away from the aisle (apart from on the A380 centre seats) to provide a little extra privacy and a view out of the windows. The 6’6″ bed, designed Anya Hindmarch amenity kits, and great London lounges all help form what could be dubbed the “Best of British” flying experience. Whilst there has been a battle between BA and Virgin Atlantic for premium passengers to and from the UK, BA have now got a modern product that competes with Virgin, although the price point and service offering still mean there is room for improvement. We recommend booking a return in their Club World cabins, and calling up for the free one way upgrade to first class. It’s subject to terms and conditions and when it is running, but we have noticed, the offer pops up fairly often!

6. Qantas

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The airline that brought us our Top Airline Lounge 2012, Qantas, whose design is headed up by Marc Newson, have a first class product to be proud of. At 2.1m (or 2.0m on the 747 fleet) the seat is comfortable enough for almost everyone, but it’s the neutral colour palette and sense of space and serenity we love here. Having one design source for the entire airline experience has paid dividends for the airline, with colours, textures and fabrications all working in harmony, from check in to lounge to airline cabin. Some of the elements that we don’t like sadly, are based on the consistency of the cabins depending on fleet type. The 747s feel a lot more cramped, fitting 14 seats into a smaller space, and the smaller TV screens, (10″ compared to 17″ found on the A380′s) The menus onboard match those found in the lounge, designed by Neil Perry, and focus on healthy fresh ingredients, paired by an excellent wine list.

5. TAM

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Here’s one new contender on the list that wouldn’t have made it last year. TAM’s interior for their new First Class cabin, is our idea of heaven. “Designed by Priestmangoode the airline looks to provide passengers in First Class with a “home away from home” experience, the four-seat cabin presents the idea of a living room, with cool grey fabrics, a couch, individual closets, a reading lamp, a dining table, cushions, a Nespresso coffee service, and a library with books, Wallpaper travel guides, and a range of magazines. Wooden tables and IFE all add to the domestic feel,” explains Thedesignair judge, Raymond Kollau. We love the look of this cabin, the fact it is so intimate also adds to it’s exclusivity. Another 6’6″ bed here offers the perfect sleeping environment for the long haul flights the 777 flies. What obviously lets it down for now at least, is the supporting package, with the launch of a new product, lounges, and service levels will obviously take a while to get up to speed.

4. Garuda Indonesia

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Garuda Indonesia is another airline entering into this new cabin class this year, bucking the trend of the alleged ‘decline’ in first class travel. When we announced the cabin on Thedesignair.net, we were surprised that the carrier had managed to turn itself around into a successful and well respected international airline. Garuda’s  appealing product for international travellers is well positioned for competing on the ‘Kangaroo Route’ between the UK and Australia (although with a delayed start to the service). The mini-cabin provides 8 first class suites with 82” seat pitch and 22”seat width, which can be converted into full-flat bed with mattress. Team this with a personalised fine-dining cuisine concept with a Chef on-board, ready to present you with an array of diverse delicacies. Enjoy Indonesian regional festival degustation, Japanese Kaiseki or European ala Carte, which has been praised in countless reviews. Naturally, there is an AVOD in-flight entertainment system, displayed on a 23.5” touch screen LCD.

3. Etihad

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Here’s a cabin that hasn’t changed in years, and hasn’t needed to. Like all of our top 3 First Classes, there is a true marriage of design, comfort, luxury and service. Etihad mastered this a few years ago when it re-launched the First ‘Diamond’ Class on it’s fleet. The cabin, as beautiful as it is, is also full of character, and we love the black and gold elements, that really provide the sense of luxury and opulence. The private suites (with privacy doors) are a luxurious warm ‘Poltrona Frau’ leather cocoon for your flight, and include such elements such as a perfectly flat, 6 ft 8 inch, extra wide bed with in-built massage. Your own personal chef, 23-inch, cinematic widescreen, Changing room, Personal mini-bar and wardrobe and cosy blankets, pure Dupion silk and cotton duvet, fitted sheets, full-sized pillows and loungewear. Let’s not forget the lounge either, that features a Six-Senses spa and private cigar lounge. (This has now placed Etihad in our Top 10 lists for economy, business and first classes now)

2. Cathay Pacific

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Cathay Pacific have been constantly improving their products across the board, recently introducing premium economy, and improving their other classes to add extra comfort and keep their airline ahead of their competitors. Cathay’s latest First Class offering is sheer beauty. Following the spectacular refurbishment of their First Class Lounge at The Wing at Hong Kong International Airport, Designers Foster + Partners extended the sophisticated, contemporary style into the First Class cabin to create a seamless experience. The airline obviously prides itself with it’s connection to art and culture and has decorated the cabins with hand-crafted sculptural artworks created by Maria Lobo and Linda Leviton. The cabin-luxe goes further, offering more luxury amenities such as Ermenegildo Zegna amenity kits for men and Trussardi amenity bags for women – and Aesop brand skincare and toiletries. It’s the cabin finish we love, light and airy, grounded by deep red carpets, and cool calm greys and whites, perfect to enjoy the amazing food offerings and cabin service that is second to none.

1. Singapore Airlines

Singapore Airlines First Class

Congratulations to Singapore Airlines who continues to keep its position as a global number one carrier by re-launching its First and Business Classes this year. The new first class cabins (showcased in more detail here) create a real modern interpretation of the historical first class product. Luxury literally is en-grained into the product from seat to stitching. Super large seats (35″ wide), 24 inch AVOD screens, LED lighting, padded leather headboards and Bose headsets, the hard product is now exactly the same as the service product. Absolutely faultless. Mixing this with the lounge facilities, and cabin crew, you have the perfect recipe for the ultimate Airline. As this is the best class for the best airline out there, in theory, nothing can get better than this… at least, for this year!



Our Guide to Combating The Shrinking Seat

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The Wall Street Journal recently posted a brilliant article about the supposed ‘Shrinking’ Airline seat, where airlines have become savvy to squeezing in an extra seat per row to get extra revenue, whilst losing an inch per seat width in comfort. Interestingly the main airframes this applies to is the 777 (9 across comfortably, but now fitting 10) and the A380 (10 across comfortably on the lower deck, but able to stretch to 11), which are wide enough to be able to squeeze the passengers in tightest. The older A330 frame which hasn’t changed in width for a while comfortably can fit 8 abreast, although some airlines have been fitting in 9 abreast for sometime, mainly in the Asian market, where statistically passengers are slightly smaller. Europe and America continents suffering from some of the largest passengers.

So it can all be very confusing. Stick to our simple rules to avoid being squeezed.

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Do your research.

Let’s say you are just about to book your seat, check the seat maps before you pay. Sometimes multiple aircraft operate the same route, even on the same airline (e.g. Virgin Atlantic offer a 747 and A340 on their Los Angeles route each day), so if it’s too tight, consider flying at a different time of day, or a different day, as the higher density aircraft will most likely fly peak days. (Thursday-Sunday) Tuesdays and Wednesdays less passengers fly, so airlines will sometimes place lower density aircraft on the routes.

1. A 777 should be 9 seats across to give you a reasonable seat.
2. An A330/A340 should be 8 seats across to give you a reasonable seat.
3. An A380 should be 10 seats across the lower deck.
4. A 787 should only be 8 seats across to give you a reasonable seat.

With this is mind, you should be able to give yourself the most available comfort.

5. Our Top 10 narrowest long haul seats, (the ones to avoid)*

1. Air Asia X’s A330 – 16.5″ seat width
2. LOT’s 787 –  16.9″ seat width
3. Air France’s 777 – 17″ seat width
4. Air Transat’s A330-200 – 17″ seat width (The A330-300 has wider seats)
5. China Southern’s 777 – 17″ seat width
6. Air Canada’s 777-300ER (the ones that have a row 26)  - 17″ seat width
7. Malaysia Airlines’ 777-200 – 17″ seat width – but especially nasty, as it’s 2 x 5 x 2 seating arrangement.
8. Air India’s 787 – 17″ seat width
9. American Airlines’ 777-300ER – 17″ seat width.
10. Thomson’s 787 – 17″seat width.

It should be noted this list isn’t exhaustive, there are other airlines that will also offer similar comfort, but interestingly, the worst contenders are the 787′s and the low cost long haul A330 from Air Asia.

5. Our Top 10 widest long haul seats, (the ones to aim for)*

1. Asiana’s A330-300 – 21″ seat width
2. Air China’s 747-400 – 21″ seat width
3. Aeroflot’s A330-300  -  20.6″ seat width
4. China Southern’s A330  - 20.1″ to 20.5″ seat width
5. Air Canada’s 767-300ER – 20″ to 21″ seat width
6. British Airways’ 767-300 – 20″ seat width (the older aircraft without the separate Club World cabin)
7. Air China’s 767  - 19.5″ seat width
8. Hainan Airlines’ A330-200 – 19″ seat width
9. Singapore Airlines’ 777 & A380 – 19″ seat width
10. Air France’s A380 – 19″ seat width.

Again it should be noted this list isn’t exhaustive, there are other airlines that will also offer similar comfort, but interestingly, the some of the worst contenders such as Air France, China Southern and Air Canada appear in both lists, meaning these airlines offer the greatest difference in levels of comfort dependant on the aircraft type.

6. It’s not just about narrow seats.

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Airlines around the world are offering chances to gain extra space. When checking in there are countless airlines that will offer you extra legroom seats, bulkhead seats, economy extra seats (not to be confused with Premium Economy) and the opportunity to buy an extra seat for extra comfort. One such airline that has really gone the extra step is Air New Zealand, and whilst they have narrow economy seats on their 777 fleet, they offer the ‘SkyCouch’, whereby passengers can buy either a whole row, or an extra seat for a couple, and fold out an extra part of the seating to create a large lounger to relax or even sleep on for only a little extra cost.

7. Premium Economy is getting better.

Hong Kong Cathay Pacific

Airlines are shrinking their seats no doubt to up-sell their more premium products, such as Premium Economy, and for a little extra cost offer a lot more comfort, some of the best to mention are Air New Zealand, British Airways, Virgin Atlantic and newly launched Cathay Pacific‘s Premium Economy. Most airlines offer the chance to upgrade at the airport, dependent on availability, at a reduced cost. As airlines are competing for premium travellers, the fight is on between long haul carriers to have the most superior product, which in turn means the passenger is the winner in all of this.

8. It’s not just about width, check out our best economy classes.

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Admitted by airlines that the trick to the shrinking seat is offering distractions such as IFE and dining, we know it’s not just about a narrow seat. Our Top 10 Economy Classes for 2013 take into consideration the whole experience, from seat to entertainment, to food and service. With Oman Air for space and Air New Zealand coming top for their long haul economy classes. Hopefully with the above information you are now armed to make a better choice!

*information distilled and collated from http://www.seatguru.com

Transaero Launch Spectacular 737 Cabin

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imperial seats

We are slightly taken aback by Transaero’s latest announcement regarding the cabin offerings on their six new 737-800 aircraft. Transaero, a Russian carrier, that was fairly unheard of until a few years ago, was recently awarded by SkyTrax “Most Improved Airline In the World” and by the looks of things, quite rightly so. In what we believe is the only carrier in the world to offer a true 3-class 737. Transaero have managed to fit in a First Class, Business Class and Economy Class cabin, in an airframe, that low cost carriers can fit just 189 people. So Economy is going to be a tight fit right? Not at all! The airline is boasting 34″ seat pitch on the aircraft, equivalent to that found on Oman Air’s long haul fleet, and one of the best pitches in the air. The aircraft will be delivered in their 2013/2014 winter schedule. These aircraft will be operated on flights from London, Paris, Tel Aviv, Pathos, Astana and Almaty to Moscow.

‘Imperial Class’

Imperial cabin

Transaero’s First Class by another name, ‘Imperial’ is a true First Class product, and interesting to see on a 737 fleet, as the aircraft realistically can only fly a 6 hour flight at its upper limit as a financially viable proposition. So to see deeply-coloured fully-flat beds is a luxury for a short/mid-haul flight, but still welcome to see. Passengers are served by personal VIP service managers and are provided with VIP or Business Lounges at airports, a round-the-clock communications line, and along with the flat-bed seats. In an intimate cabin of just 4 seats (in a 2 x 2 arrangement), passengers can expect high-level gastronomic specialties by the famous Café Pushkin on routes to and from Moscow and on some international routes to Moscow, an extensive wine card with the finest sorts of wines and other alcoholic drinks. The exclusive tableware by the Imperial Porcelain manufactory, is really very special indeed, making you feel like you’ve been transported into a Tsar’s palace. Competing with the benefits of mainline international carriers, for Imperial class passengers, and business class passengers on certain routes, there is a free “personal chauffeur” service available.

Imerial porcelain

What we really love (apart from the lavish surroundings), is the ornate Russian Tea Ceremony the airline provides on certain routes in Imperial Class, in which passengers can relive a historic Russian tradition, being offered homemade jams, berries, honey, cakes with various fillings, traditional Russian open cakes, butter cookies with nuts, candied fruits and chocolate chips. Different types of teas are served with peppermint, thyme, lemon and three kinds of sugar. Passengers can choose fantastically decadent classic porcelain teacups or (if it’s all too much) just ask for a big “home-style” mug. Flight attendants don’t just bring tea for the passenger but arranges a ceremony, in which the passenger is invited to participate by choosing their tea and  sweets. According to tradition, the table setting for tea used to be very generous, as it was a measure of a family’s wealth and the hospitality of its owners, if Transaero was a family, it appears it would be one of the wealthiest in the country. We absolutely love the ornate tea set! Transaero introduced this service to stress the company’s national belonging, and to create a warmer atmosphere onboard.

Business Class

business class cabin 2

Business class will be a welcome surprise for the mainly European routes into Moscow, with recliner seats more commonly associated with American carriers internal First Class offerings, and whilst the seats look a little more generic than airlines such as Virgin America or Hawaiian Airlines, the seats look comfortable, and perfect for a few hours rest, and with a generous seat pitch of 43 inches (5 more inches than international premium economy standards) and the lack of a middle seat, the sense of space will be well received. Footrests and cocktail tables only help give a little bit extra comfort. One real benefit, is there are only 8 seats in business class, further enhancing the experience and making it a little more intimate.

business class with a man

Recently on thedesignair.net, we commented on our experience on a short haul business class trip with BA, stating how the comfort level of a so-called business class cabin wasn’t up to scratch, and we had a few comments saying that it was a perfectly decent product. We are really glad Transaero have produced a product like this on a similar fleet, to make other legacy carriers sit up and listen to their competitors as they vie for the attention of their customers. Admittedly, there doesn’t seem to be AVOD or in-seat TV’s in these cabins, but they do have a range of portable entertainment devices, which are free for business class users.

What if TV isn’t for you? No problem, thanks to Row44, broadband is available on the flights, for all their customers. The price of using high speed broadband Internet onboard will be 600 rubles for the whole flight or 300 rubles an hour (19$ and 10$ respectively).

economy class

Olga Pleshakova, Transaero Airlines CEO, said: “We are delighted to offer our clients new enhanced comfort onboard Boeing 737-800 aircraft in a new configuration. I am sure passengers will highly appreciate luxury of Imperial class, comfort of travel in Business and wider seat pitch in Economy class comparing to traditional standards on narrowbody aircraft. Imperial class is our unique product. Since its launch five years ago more than 52,000 passengers travelled in Imperial class. Introduction of new services on medium-range routes is a part of the company’s strategy aimed at enhancing client services and fleet renewal.”

One thing is for sure, Transaero are managing to shake off the history of Russian aviation, with an excellent product, way above European standards, on a fantastically safe airframe and now more than ever, we want to book ourselves a ticket, using Moscow as a hub. Transaero may be one to watch!

business class cabin 2 Russain_Tea imperial seats Imperial cabin Imperial cabin 2 Imerial porcelain economy class business class with a pax business class with a man business class seat pitch

 


Hawaiian Airlines Announce Extra Comfort Economy Seating

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One of our favourite carriers, Hawaiian Airlines has recently announced that in June 2014, their A330 fleet will offer a new level of comfort in their economy cabin. Titled ‘Extra Comfort Economy’, Hawaiian, In their first comprehensive redesign of its long-haul seating configuration, will be offering a new class of seats that offer more legroom and other amenities that will enhance the Hawai‘i travel experience.

Whist the seats are identical to the economy seats already onboard, the seats offer greater comfort, with a brilliant 36 inches of legroom, which will be sought after on the mid-haul routes. Don’t get this confused with Premium Economy, the newly formed economy class is similar to United’s ‘Economy Plus’ or even more so, Virgin America’s ‘Main Cabin Select’.

“We are excited to introduce a new product that was carefully designed based on the feedback of our guests,” said Peter Ingram, Hawaiian Airlines executive vice president and chief commercial officer. “Combined with our award-winning inflight service and hospitality, flying to and from Hawai‘i will be more enjoyable than ever with our new Extra Comfort seating.”

6351 Rae Huo photo for Hawaiian Airlines 10/13 seats

We really like the fact that Hawaiian are offering the passengers occupying the 5 rows of 40 seats onboard these additional extras, which at the cost of (Starting at) $40 per seat seem like some well worth perks (not forgetting the complimentary drinks and food service that Hawaiian still offers in economy).

• Priority boarding at the departure gate
• Complimentary on-demand in-seat entertainment featuring dozens of movies, TV shows and more
• Personal electrical power outlet to charge laptops and other electronic devices – available as the fleet gets upgraded
• Souvenir pillow and blanket set (on international routes only)
• Premium meal selections (on international routes only)

The only things we are sad about is the fact the seating pitch won’t be introduced until June next year, and currently there are no plans to roll it out across the 767 fleet, which in comparison are starting to be more inferior as far as product offerings go.  Still, the new preferred seating options will be available for purchase from January 2014 onwards, and yet another reason to pick Hawaiian over its competitors.


Air New Zealand Reveal 787-9 Interiors

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Air NZ white livery press

We were very excited to receive a press release this morning from Air New Zealand, it showed in full glory the new 787-9 interiors, and their first routes. Initially flying on the Auckland – Perth route, as more aircraft join the fleet it will then start flying Auckland – Tokyo, Auckland – Shanghai, and also Christchurch – Tokyo. It seems only fair to share these exciting images with you!

Business Premier

Boeing_787-9_BusinessPremier_Lie_Flat_Bed

Don’t expect any changes to their perfectly crafted Business Premier beds, already found on their long haul fleet. 6 rows of 3-across seats in a herringbone format will create an intimate and well formed cabin at the front of the plane. What is noticeable now, is the size of the windows. These huge windows will give a better view, as craning your neck to look out the window was always one small drawback to the herringbone configuration. Obviously details include an 11″ touch-screen AVOD IFE system, inseat power and USB socket, amazing dining options from chef Peter Gordon, in-flight amenity kits, a 22inch wide seat (that turns into 33″ wide when in flatbed mode) and a huge 79″ long catered by a massive table perfect for dining on.

Premium Economy

Boeing_787-9_PremiumEconomy_Extended

So here is the biggest change, and it looks like a welcome one. The seats here, similar to Cathay Pacific‘s premium economy, are a big reclining chair, perfect for long haul comfort and a huge upgrade on the economy experience. 41″ of seat pitch is amongst the biggest in it’s class, and with a leg rest, you are cradled into comfort as you lay back. Set in a 2 x 3 x 2 configuration (admittedly, the original economy layout that Boeing suggested for its 787) the seats are a comfortable 19.3″ wide, with a 5″ armrest between you and your companion, to give you a bit more space, and when reclined, they recline 9″ backwards. So why not the SpaceSeat, which is found on the 777? This is simply due to the differing widths in the fuselages of planes. The Space Seat would have been too big to place in the 787, so an alternative option had to be created. As for IFE? It’s just like Business Premier, a whopping 11″ touch-screen is at your fingertips, and a set of premium headphones to enhance the experience.

We love the seats that Air New Zealand produce, and here is a prime example of why, their seats constantly look clean, modern and comfortable. The finishes throughout the cabin are excellent and the colour palette is smart and neutral, making their cabin crew stand out, with their bright, colourful and playful uniforms.

Economy

Boeing_787-9_Skycouch_Extended

Expect the same kind of experience as the rest of the fleet. A seat pitch of 33″ is pretty good, although the seats are narrow, at 17.2″ wide, but there is a 5″ recline to help add some comfort to the flight. Naturally a few of the rows can be turned into Air New Zealand’s one-of-a-kind SkyCouch allowing some space to recline, and interestingly, even as a solo traveller you can book a whole row at a much lower cost than that of a business class seat, giving you a bed to sleep on on long haul flights. The most important bit for an economy seat? a 9″ touch-screen, packed full of IFE.

Why not check out our gallery full of hi-res images below for you to get a bigger picture of their offering!

Business Premier Dining Business Premier Bed Business Premier Bed Premium Economy Premium Economy space Premium Economy Service Premium Economy Premium Economy Economy Economy SkyCouch Economy Economy SkyCouch Economy Economy Economy

 


Qantas Unveil Next Aboriginal Jet

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qantas-boeing-jet-aboriginal-dreamtime-livery-Mendoowoorrji-2000b

Thanks to our antipodean friends at Australian Business Traveller, we have a few images to share from their news on the unveiling of Qantas’ latest Boeing-737 Aboriginal Painted Jet. The ‘Mendoowoorrji’ artwork is from the late Paddy Bedford, a famous West Australian Aboriginal artist, and specifically from his 2005 painting ‘Medicine Pocket’ and is different from it’s previous 747 and 737 Aboriginal Jets.

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We personally love the details here, which are perhaps unnoticeable to most passengers, but even brush strokes have been painstakingly applied to the jet, giving the whole plane a feeling of texture and tactility that most other jets fail to achieve with their paint schemes.

Check out our gallery below, or read the full story here.

Qantas Aboriginal Jet Qantas Aboriginal Jet Qantas Aboriginal Jet Qantas Aboriginal Jet Qantas Aboriginal Jet Qantas Aboriginal Jet Qantas Aboriginal Jet Qantas Aboriginal Jet
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